Are Your Staff Receiving the Best Training?

When you choose an RTO (Registered Training Organisation), you naturally assume they are fully qualified and will deliver up-to-date, compliant training to your staff.


The Australian Skills Quality Authority (ASQA) is the national regulatory body for Australia’s vocational education and training sector (VET).


They have the task of ensuring that RTOs meet the required standards. but if you visit their website, you might be surprised at the number of RTOs and CRICOS (those enrolling international students) who are not doing a very good job.

ASQA has published a list of decisions made in the past year ( and it makes for very interesting reading.

ASQA publishes this information in accordance with the National Vocational Education and Training Regulator Act 2011 and it includes decisions to impose sanctions and to reject renewals by certain RTOs and CRICOS.

The number of cancellations, suspensions and rejections documented is quite surprising and suggests that there are a lot of so-called training providers out there who just don’t have what it takes to deliver quality training.

So do you know how your current RTO measures up? Can you be certain that your staff are receiving high quality training that conforms to the ASQA guidelines?

One way to tell is to see how they rate using the following checklist.

A good RTO will always:

  • provide training that is quality assured and nationally recognised
  • have trainers with significant industry experience
  • have experience working with similar businesses in your industry
  • tailor training to suit your particular business
  • deliver training that is clear, concise and engaging
  • provide training where and when you need it.

An organisation that has all these qualities and more is CFT International, one of Australia’s leading RTO’s, specialising in food safety training conducted online, in-class and onsite.

A member of the Australian Food Safety Trainers Network, CFT International has trained more than 40,000 people in the hospitality, retail, food processing and health sectors. They offer professional training delivered by industry experts, with a focus on ‘what you need to know’.

So before you engage any old RTO to train your staff, find out who you’re dealing with and what their track record tells you. If you don’t, you may find out the hard way by seeing their name in the ASQA’s next regulatory report.

For further information on training with CFT International, go to